Sunday, May 01, 2011

goodbye HP, welcome Canon

We recently moved from the US to Europe with a fully functional HP Photosmart C4480.

Printer Cartridges were the HP 74 and 75 in the USA.

Graciously the power supply of the Photosmart was accepting 110V and 220V, so we could continue to use the HP printer in Europe as well.

So now came the time when the printer cartridges were running low and we needed to replace them.

Funnily enough the numbering schemes for European cartridges are different. So for the same Photosmart C4480 you need to buy an HP 350 and 351 cartridge.

Mechanically the same BUT the printer will reject the cartridges.

Looks like, that there is some different programming between the HP 350/351 and the HP 74/75 despite that the Photosmart printer is exactly the same.

Tried to find a way to reprogram the printer to accept European ink to no avail.

Tried to then even find a new HP printer to accept the HP350/351 (as the cartridges are nicely priced almost more expensive than the printer itself) to no avail either.

In the end I was so upset that despite my last 4 printers being HP, I would rather spend an extra 20 Euros to buy a new Canon printer just to get away from the HP...

Clever marketing gone sour!!!

Good bye HP, welcome Canon

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1 Comments:

At 4:18 AM, Anonymous Anonymous said...

Hi Jan,
I went through a similar experience - just adding up the cost of the fulll colour set of ink. It was cheaper to buy a low cost laser printer and save overall - mostly b/w is sufficient.
... and when the ink ran out a new Canon was bought.

 

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